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StrategyDecember 2, 20254 min read

How We're Using AI Inside the Agency (And What's Not Working)

I resisted AI tools for a while. "It's just hype." Then I actually started using them properly. Here's what changed.

I'll be honest.

I resisted AI tools for a while.

"It's just hype." "The output is generic." "Real strategy needs human thinking."

Then I actually started using them properly.

What's working inside our agency right now

Research automation

  • Transcripts from calls get summarized instantly
  • YouTube videos from industry experts - captured and indexed
  • Newsletters archived and searchable

I now have a "second brain" that remembers everything.

Strategy sparring

  • I bounce ideas off AI before client calls
  • It challenges assumptions I didn't know I had
  • Finds blind spots in my thinking

Not replacing strategy. Sharpening it.

Content ideation

  • Research becomes post ideas
  • Client conversations spark content angles
  • Never starting from a blank page

What's NOT working

  • Fully automated ad copy (too generic)
  • AI-generated "strategy" without human context
  • Anything that skips the thinking

AI amplifies thinking. It doesn't replace it.

The gap is widening

Between those who use AI as a lever.

And those still doing everything manually.

I know which side I want to be on.

What AI tool has actually changed how you work? Not the hype - the real daily use.

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